Traffic lights keep traffic moving safely and efficiently. If a traffic light is damaged or isn’t working correctly, you can use an online form to report it to the City. You can also request a new traffic signal or changes to an existing one by writing a letter to the Department of Streets.

There is a different process for reporting problems with traffic control signs. You may also report issues with street or alley lights.

To request a new traffic signal or changes to an existing one, write to the chief traffic engineer of the Department of Streets:

Chief Traffic Engineer Department of Streets Room 980 Municipal Services Building 1401 John F. Kennedy Blvd. Philadelphia, PA 19102

The department will acknowledge your request and do a study.